Frequently Ask Questions

Answers to Common Hide-a-Hose Questions

The H2000 Retractable Hose System harnesses the suction from the Power Unit (usually installed in the garage) to retract the hose back into the PVC tubing hidden within the walls, attic, and floor joists of your home.

The main benefit of a hose sock is so to prevent furniture and woodwork from getting scratched by the hose. Each H2000 hose comes standard with a hose sock.

With the H2000 System the hose sock actually stays cleaner than a hose sock with a standard central vac system. Hose socks pick up dirt and dust from floors while vacuuming. Every time the power unit is turned on and the hose is in the wall the suction from the power unit is continually cleaning the hose. That doesn't happen when the hose is sitting in a closet.

If the Turbocat Air Driven Power Brush is matched with the right Power Unit, tests show that its performance is comparable to an Electric Power Head. The Turbocat has a higher life expectancy, higher brush speed than many electric power heads, it is lighter, it has an automatic height adjustment feature, and it has the ability to clean closer to edges. In addition the Turbocat has a built in Performance Indicator. If airflow is restricted within the tubing or power unit, the Turbocat will slow down, indicating that the system is not operating at peak performance and should be checked.

The answer is yes, however, most of the plumbing used by your existing system will have to be replaced. The reason is, standard central vacuum systems are plumbed with standard 90's and fittings that prevent the hose from traveling through the tubing. Because the H2000 Retractable Hose System actually stores the hose in the PVC tubing, special sweep 90's and 45's are required which allow the hose to travel through the tubing.